Contact Us

MedEntry offers a number of options for you in terms of support.


Frequently Asked Questions


The Frequently Asked Questions (FAQ) pages have a wealth of useful information.

Please use the drop down box below to choose the category that relates to your question.


If you were unable to find an answer to your question in the FAQ pages,
please try some of our other Support options outlined below.


Live Chat

Chat with one of our friendly support team members. (bottom right of your page)

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For quick answers, ask questions on our Facebook page! Enquiries via our Facebook page are answered 3 times more quickly than regular email and 95% of enquiries get an answer within 2 hours!

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MedEntry's on Twitter, so tweet us your question for a quick response!

Request Callback

Request Callback

Prefer to speak directly with one of our friendly team? Please use our Request Callback form



Send an email through to us and one of our friendly support team members will email you back ASAP (usually within 24 hours)


Call Us

We suggest that you send an email or use the LiveChat (bottom right of your page) rather than phone us (unless urgent) because with phone calls there is the possibility of "Call back Roundabout".

Our student support and sales phone numbers


Mail & Physical Address

Our physical and mailing addresses 


Other Information

Our office hours are 9am to 5pm, Monday to Friday. (AEST GMT+10) Your call may be answered outside these hours if a staff member is available.

MedEntry is a Registered Training Organisation (RTO: 21914)(ABN: 71-116-643-308)

Our privacy policy


Continuous Improvement

Here at MedEntry UMAT Prep, we have a commitment to continuous improvement. So if you have any compliments, comments, suggestions or complaints we would love to hear from you. Please mark your letter 'Confidential' and send it to our business address or email us.


Contact details required

Our policy is not to entertain anonymous requests and requests from unidentifiable persons



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